How do I find out when and where a candle will be hidden?
Follow us on Instagram @flambeauxs and we will post a pic of the location with a clue/hint that will guide you there! All we ask is that you let us know you found it on the post!!
Will you print 1 custom candle for me?
We can print a proof for you for $250.
Do you wholesale your inventory?
Yes, we sure do!! Get in touch and we can send you what's in stock. We have a 2 case minimum on candles we currently have in inventory and can send you our new 2020 pricing guide. Or you can place an order for a custom candle as a wholesale order -those have a 4 case minimum. All wholesale accounts must provide a resale cert or pay a La. sales tax fee.
Why is shipping so expensive for just one candle?
We are just as perplexed as you are about shipping!
Can you replace my candle that broke during shipping?
We can not replace any candles broken during shipping- or gives refunds on items broken during shipping. But we can say this- over the past two years we have learned how to pack the shit out of these things, and we will make sure the carrier provides insurance.
Delivery status shows my order was delivered, but I can't find it- what should I do?
You should contact USPS. There is nothing our tiny company can do if the status says delivered and you didn't receive the item. We are so sorry! Shipping can sometimes be a real bummer.
Do you ship overseas?
If you want to pay shipping, sure- but please know it is very expensive to ship candles overseas. We also can not guarantee they will not break during shipping :(